For questions and problems the experienced employees from our competent Hotline-Team are happy to advise and support you. In the event of a fault or a technical problem, our experienced technicians will of course help on site.

Opening hours
Monday to Friday from 08:30 am - 16:00 pm

+49 421 17581-900

+49 421 17581-800

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The telephone support is subject to a charge. Our Hotline employees will supply you with further details.


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We will contact you as soon as possible.

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12.01.2021     Version MTZBS is available and can be downloaded. Service/Login



Remote maintenance

For remote maintenance with pcvisit, you can download the Guest Module here. Simply click on the link and in the pop-up window go directly to “execute” or “save”. The Guest Module then starts automatically.

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Start the remote maintenance with one click, so that our technicians can access your system.